Als Sales Manager bij Keys.Express GmbH: 

Lijst van taken/activiteiten:

• Responsibility for the sales activities and the achievement of the sales targets set by the management in the sales territory
• Set targets and plans for growth in the sales territory in conjunction with the Country Manager's vision/business plan.
• Implement the growth strategy
• Generate customer leads and close new business, focusing on corporate customers with targeted visits and calls
• Build a network of B2B partners
• Support customers on site, by phone or remote support and via Help Desk ticketing system (LiveAgent)
• Maintain customer satisfaction at the help desk at an average of at least 4.5 out of 5 points
• Prepare quotations for corporate customers
• Enter orders for customers in the Magento 2 shop system
• Expand market presence in local sales platforms
• Take care of customers and their questions and evaluations on platforms
• Follow up on dissatisfied customers, delivering vouchers, having bad reviews improved wherever possible
• Build up average customer ratings in the sales area of at least 4.5 out of 5 points
• Data maintenance of products in the shop and on platforms
• Plan and implement sales-promoting measures on the platforms
• Plan and implement marketing activities in cooperation with the Country Manager and Marketing Team
• Plan regular mailings and promotions and implement them together with the marketing team
• Measure and evaluate marketing activities whenever possible (Google Analytics, reporting)
• Represent the company at on-site events such as trade fairs
• Actively provide personal training in the required areas
• Recruit and supervise local support staff, if effort/turnover permits
• Monthly reporting on sales activities, turnover, challenges and success

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